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#33 Explain the incident severity levels on the incidents page

Live

From request to production in 13 min. Automation asked a person for help 1 time.

The journey

Every step from GitLab's own records: the issue, its merge request and their label history.

  1. Filed A visitor, on this site

    Screened and filed as a GitLab issue.

  2. Triage accepted Triage agent ai-shipyard-triage-gitlab-ai-hackathon

    Wrote the acceptance criteria. Record

    · 1 min 2 s later

  3. Build started Dispatcher

    Started the build agent with the criteria.

    · 3 s later

  4. Merge request opened Build agent

    Explain High and Medium severity on the incidents page Record

    · 2 min 21 s later

  5. In review Dispatcher

    Every test and scan passed; the review agent started.

    · 1 min 55 s later

  6. Approved Review agent ai-shipyard-review-gitlab-ai-hackathon

    Checked against the criteria.

    · 1 min 3 s later

  7. Merged Dispatcher

    Merged at the reviewed commit, with a release decision record. Record

    · 9 s later

  8. On staging Pipeline

    Merged, deployed to staging and smoke-tested.

    · 4 min 24 s later

  9. Asked a human Dispatcher

    Automation stopped and asked for help.

    · 2 min 23 s later

  10. Live Pipeline

    Passed a canary and a 60-second watch in production.

    · 0 s later

Why it was safe to merge

What the dispatcher verified before merging, from its release decision record (open it).

Issue #33 on GitLab Its merge request